FAQs

How much will shipping cost when I purchase online?

For delivery within the Greater Toronto Area you may choose several levels of shipping service.

The prices are pre-assigned within our shopping cart. If you reside or require delivery outside of this area please add the item to quote and a shipping representative will be in touch with a quote.

Alternatively - you may contact us at orders@casalife.com or (416)922-2785 to inquire.

When Can I Expect Delivery of My Items?

Some items are in stock and we can ship right away. Others are ordered to your specifications and require several weeks to manufacture.

The time frame can vary from a few days to several weeks if you are customizing a piece outside of standard specifications.

Contact us if you would like more info about a products lead time or you have a particular date that you are working with.

Please note delivery timings are estimated.

I Need Assistance Finding An Item or Completing My Order Online.

You may use our chat feature, or call us at (416) 922-2785 if shopping within our business hours.

If outside of these hours, email us at shop@casalife.com for assistance.

I Noticed An Error on Your Website.

Casalife is in a constant state of progress and we are always looking for ways to improve it.

Please direct feedback to webstuff@casalife.com